Comprehensive Recovery Solutions
Our Services
We invite you to explore our full suite of service offerings — each designed to maximize recovery outcomes while preserving the professional standing and business relationships you have worked to build.
Our Approach
Results-Driven. Integrity-Focused.
At Daniels, Newman & Armstrong, every engagement is governed by a singular commitment: to recover what is rightfully owed to you through lawful, ethical, and highly effective means. We deploy the appropriate strategy for each account — ensuring maximum recovery while safeguarding your professional reputation.
Ethical Practice
Our firm operates with unwavering professional integrity — treating every party with respect, communicating honestly, and pursuing recovery through legitimate, time-tested commercial means that reflect the standards our clients expect of us.
Tailored Strategy
No two clients are alike. Our recovery methodology is calibrated to your specific industry, account profile, and preferred approach — from diplomatic to assertive.
Transparent Reporting
Clients receive clear, timely updates on account status. You remain informed and in control throughout every stage of the recovery process.
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Service Overview
Core Service Offerings
Each service area below reflects our proven methodology and the depth of resources we bring to your recovery efforts.
01
Contingency‑Based Services
At Daniels, Newman & Armstrong, our compensation is entirely contingent upon successful recovery. You are not billed for effort — you are billed only for results. Our contingency rates are highly competitive; however, we caution clients against selecting a recovery partner on the basis of cost alone. As with any professional engagement, the quality and integrity of the outcome reflect the caliber of the firm retained.
Our recovery rates consistently rank among the highest in the commercial collections industry. When assessing collection rates, several key variables are considered:
- The age and delinquency status of the receivable
- The aggregate outstanding balance
- The volume of accounts placed for collection
- Whether the debt obligation is domestic or international in nature
Our qualified representatives are prepared to conduct a thorough needs assessment and provide a transparent, cost-effective recovery proposal tailored to your portfolio.
02
Comprehensive Recovery Services
Our collection strategies are fully customized to your operational requirements. Whether your organization prefers a measured, diplomatic approach or a more assertive recovery posture, DNA is equipped to execute with precision. We discard the misconception that effective debt collection requires adversarial tactics — the right strategy, properly executed, yields superior results while preserving professional relationships.
Asset & Liability Investigations: Our investigative team conducts in-depth analyses of debtor companies’ financial landscapes, potentially surfacing critical information that serves as the foundation for successful recovery. For accounts with substantial balances, DNA may engage the services of licensed private investigators — including on-site visits to gather actionable intelligence regarding the debtor’s operational and financial standing.
Commercial Credit Bureau Reporting: Accounts designated for collection may be reported to Experian’s commercial division, one of the nation’s foremost authorities in commercial credit reporting. DNA leverages this resource to incentivize full account satisfaction. Our Experian affiliation also empowers you to obtain commercial credit reports on prospective or existing clients prior to extending trade credit — giving you the information necessary to make sound business decisions.
Business Activity Scans: As a complimentary service, DNA provides Business Activity Scans that determine whether a commercial entity has previously been subjected to collection proceedings — enabling you to identify elevated-risk accounts before they become impaired receivables.
03
International Business Debt Collection
Daniels, Newman & Armstrong is globally recognized for delivering measurable results in cross-border commercial debt recovery. Our firm maintains a comprehensive network of affiliated attorneys operating across more than 155 countries, equipping us to pursue international claims with the same tenacity and professionalism we bring to domestic engagements.
Our understanding of international trade law, customs, and diplomatic protocols enables us to demand payment from debtors who may otherwise evade accountability by virtue of geography or language. We engage qualified translation specialists as required, ensuring that no language barrier impedes the timely resolution of your international receivables.
International claims frequently present not only financial challenges but political ones as well. Where warranted, DNA collaborates with foreign embassies and governmental trade bodies to file formal trade complaints — actions that may sanction or otherwise restrict the business activities of the non-compliant debtor.
Given the significant variance in legal frameworks across jurisdictions, domestic litigation alone is rarely an effective mechanism for international debt recovery. DNA is uniquely positioned to convert complex, cross-border receivables into tangible revenue for your enterprise — without the protracted timelines and costs associated with multi-jurisdictional litigation.
04
Legal Transference
Daniels, Newman & Armstrong provides clients with access to an extensive nationwide network of highly credentialed collection attorneys. As proud affiliates of The American Lawyers Quarterly and The Commercial Bar, we are positioned to deliver qualified legal counsel within the appropriate jurisdiction when circumstances necessitate formal legal action.
In many instances, our team successfully secures full recovery on behalf of clients without the need for local legal counsel. On those occasions where the engagement of a licensed local attorney is warranted, DNA provides a thorough and objective evaluation of the account — assisting you in making an informed determination as to whether formal litigation is aligned with your company’s financial and operational interests.
We recognize that litigation is both a financial and operational undertaking for all parties involved. Not every delinquent account justifies the cost and complexity of a lawsuit. Our primary obligation is to your financial interests — and that commitment guides every recommendation we make regarding legal transference. Specific criteria must be evaluated prior to forwarding any matter for legal action, and our team will guide you through that process with full transparency.
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Contingency Rate Assessment
Factors That Determine Your Rate
Collection rates are not one-size-fits-all. The following variables are assessed by our representatives to ensure that your rate is fair, competitive, and reflective of the specific nature of your portfolio.
Account Age
The length of time a receivable has remained delinquent directly influences recoverability and the rate applied.
Outstanding Balance
The total aggregate amount owed is a primary factor in establishing a competitive and appropriate contingency rate.
Volume of Accounts
Clients placing a higher volume of accounts for collection typically qualify for more favorable rate structures.
Domestic vs. International
International claims carry additional jurisdictional and logistical complexity, which is reflected in the rate assessment.
Legal Complexity
Accounts that may require legal transference are evaluated separately to account for counsel fees and litigation costs.
Industry & Debtor Profile
The industry sector and nature of the debtor entity inform the recovery strategy and associated cost structure.