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A sincere thank you to Daniels, Newman & Armstrong for all that you do for our company. Your staff has gone the extra mile to assist us in many capacities and it’s great to finally find a collection firm who understands what our specific needs and goals are. Our industry is challenging in regards to collections, but DNA pulls through time and time again. Knowing we have your team of experts behind us really saves my company a lot of time and money.
StephenCFO -
I receive calls from collection agencies and attorneys all the time and I always turn them away because I know I am working with the best firm suited for my needs. In addition to the excellent job DNA does, it is the level of service that I continue to receive from your firm that I find irreplaceable. Thank you for all your hard work and dedication.
SandiAccounting Manager -
I am happy to recommend Daniels, Newman & Armstrong as our exclusive firm when it comes to all of our credit and collection needs. Your account representatives have gone above and beyond when it comes to service. The staff is always professional and a pleasure to work with; never do I have to wait for answers. In addition to DNA’s exceptional recovery rate, it is the proactive value-added services such as credit screening for new customers and running activity scans on existing customers that help set DNA apart from other attorneys we have worked with.
KathyCredit Manager -
I am very pleased with the quality service I receive from Daniels, Newman & Armstrong. I have tried other collection companies before but none have matched your level of service, communication and best of all, results. Further, I appreciate the resources your firm provides such as the use of civil and private investigators. The value added services your firm offers really puts DNA on a totally different level. It is for this reason that I constantly recommend your office to other media professionals within our industry.
DeborahBusiness Manager -
The professional and persistent actions of the staff of Daniels, Newman & Armstrong has really impressed us since we have been with you. We look forward to a continued relationship with DNA and all of your fine employees. It is nice working with real people who provide real solutions – all with a personal touch.
RobertVP of Operations -
I’m writing this recommendation to praise Daniels, Newman & Armstrong for their strong accounts receivables strategies and solutions. DNA consistently provides my company with high quality, consistent, thorough and professional results. From the smallest account to the largest account referred, your staff has continued to work consistently and promptly to help me keep bad debt write-offs to under 1%, while supporting a 100% increase in sales. Whatever your secret recipe is, keep up the great work! Thank you.
JosephController
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In this day and age of budgetary strains, we depend on DNA to make an all-out effort each and every time that we place an account for collection. We trust your people because information is quickly and accurately communicated to us, but you never overwhelm us with redundant requests for paperwork to file; we need results and that is exactly what we receive. As a VP of Finance with over 15 years of experience, I’ve heard and experienced third party horror stories. Daniels, Newman & Armstrong is a step above other collection agencies and attorneys. Put your trust and accounts in their hands; you won’t be disappointed.
DianaVP of Finance -
Since day one, the treatment I have received from Daniels, Newman & Armstrong has been superior to other firms I have utilized. In my many years as a Credit Manager, I have used the services of numerous collection agencies and attorneys. Most of the debt collection companies I have conducted business with have one major flaw – customer service! DNA’s approach is personalized to their clients’ needs and I am not passed around from person to person. Additionally, the knowledge of your staff is spot on and reliable. It’s great knowing I can count on DNA for 100% of my company’s collection needs. Thank you with gratitude and respect.
PeterAccounts Receivable Manager -
It is so very important to have a good working relationship with the collection firm that you utilize. Daniels, Newman & Armstrong has made our working relationship an excellent experience for every member of our credit department. Your knowledge of the credit industry is evident whenever speaking with your representatives and everybody there presents themselves in a courteous, helpful and considerate manner. Because of your outstanding customer service, we exclusively submit all our past due claims to DNA.
JackieCredit Supervisor -
I immediately recognized that Daniels, Newman & Armstrong is different than all other third party collection services out there today. What makes our business relationship so special is that each and every time we communicate your employees make me feel as if our company is not only your biggest client, but your only client. In a business environment that is evolving ever so quickly, I appreciate your commitment to professional service and superb recovery rates on our accounts. It is and will be my pleasure to continue our business relationship.
MonaLegal Coordinator